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Seminar assignments, Case Comparison Coles Myer's Operation Right Now
Vak: Organizational Structure (EBP670C05)
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Universiteit: Rijksuniversiteit Groningen
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CASE: Coles Myer’s ‘Operation Right Now’
Company
Koninklijke Ahold N.V.
Type Public Public
Established 1985 – 2006/2007 since 1887
CEO John Fletcher (2001) Dick Boer
Number of
employees
165,000 222,000
Headquarters Hawthorn East, Victoria, Australia Zaandam, Netherlands
Industry Retailing Retailing
Products Retail and Consumer Services
(food, liquor and convenience
services)
Retail and Consumer Services
Number of
locations
< 1,800 (1998) 3,008
Main
country/countries
Australia the Netherlands, Czech Republic, USA
Major stores
owned
Coles supermarkets, Liquorland,
Target, Kmart, Myer department
stores and Officeworks
Europe: Albert Heijn, Etos Gall & Gall,
bol.com, Albert, Pingo Doce
U.S.: Stop & Shop, Giant Landover,
Giant Carlisle, Martin's, Peapod
Goal create benefits for its
stakeholders - its customers, staff,
suppliers and shareholders- by
being the best retailer in every
market in which the company
operates
“Our vision is to offer better choice,
better value, and a better life to all of
our stakeholders – our customers,
employees, suppliers, shareholders,
and the communities we serve”